Family Owned with Years of Experience – Rice Heating is a small family-owned company that cares about your family’s comfort. We have been in business for over 35 years! We’ve gained a lot of experience in those years and are great at solving heating and air conditioning issues. We have run into a number of those! One of the issues our customers deal with in the Willamette Valley is damage caused by critters of various natures. Birds, rats, mice, and racoons can get underneath a house and do damage to ductwork or equipment which can affect the comfort in your home. Holes in damaged ductwork means air leaks and loss of heating or cooling. No matter how good of a system you have, this can cut down on the efficiency of your unit, and over time, cost you more money.
Reliable Service – The weather in the Willamette Valley can give us some bizarre weather. Sometimes, we cannot foresee what weather is ahead. In the Summer months, we have been getting some very warm days that may stretch into weeks, and in the Winter, it can get dangerously cold. Occasional ice storms and freezing weather can damage your outside equipment and can cost you thousands to repair or replace. Rice Heating & Air Conditioning likes to be proactive, and we suggest customers call us early into the season to make an appointment to service your heating and cooling equipment. It is important to make sure your system is running at full efficiency and does not have any potential issues that could have an impact on your health and safety when the weather does get extreme.
Quick and Informative Estimates – If you find yourself in need of replacing your heating and cooling equipment, or even adding A/C, we offer no fee, no hassle estimates. Appointments are easy, and the estimate is delivered fast. Our expertise allows us to make the best recommendations, and we always offer several choices so you can choose what fits best into your budget, and needs. We want to provide you with the information you need and answer any questions you may have. After talking with our staff, you will feel comfortable with your decision, and confident in your equipment selection. Our Company goal is, we want you to be a happy customer that can count on us to service your equipment for years to come.
High Integrity – At Rice Heating we value honesty and integrity. It’s important to us. We have worked hard for over 3 decades to build trust with our customers. We work with numerous contractors and business people in the area and have developed long lasting relationships. Our ardent customers are a testament to our great service, and we hope you will become one of our loyal customers also.
Quick and Efficient Installs – We work hard to get your system installed in a timely fashion and done properly the first time. By the time we leave your home, you will be well informed about how to properly work your equipment, what the unit is capable of, and we will leave your job site clean and neat. Rice Heating & Air Conditioning takes on the task of purchasing the mechanical permits necessary for each job and will work with the city or county to make sure each system installed passes inspection. We want you to have a hassle-free experience, and peace of mind that your equipment was installed correctly. The best part is that new residential installs get 1 year of free maintenance on every install. That is $238.00 savings!
USA Maintenance Program – Our Ultimate Savings Program is our offer to you for great service throughout the year. As a member of the USA program, you will receive two visits a year to service your furnace, air conditioner or your heat pump. It also gives you priority customer status. During the times of extreme weather, our service department can get slammed! As a USA Club member, you will move to the top of the line, and become our top priority. Also, as a USA Club member there are never additional charges for on-call appointments, mileage fees, or overtime charges. The main advantage of belonging to this program is that your equipment is serviced twice a year, and filters are changed. This will help keep your equipment running efficiently and improve its reliability. The goal is to keep your equipment running efficiently and with fewer repairs. In the long run, this will save you stress, hassle, worry and money. The other advantage is that you will receive a 15% discount on repairs (excludes major components) if a repair becomes necessary.
Top Quality Equipment – Rice Heating & Air Conditioning installs York® furnaces, air conditioners and heat pumps, which York® backs with a 10-year warranty! York® has maintained a good reputation for solid, durable equipment. They offer a 10-year warranty because they are confident the equipment will perform strongly for years and will provide you with the comfort you deserve. In an event there is a claim our office will take care of the warranty paperwork for you. That makes it hassle free.
Convenient Payment options – Rice Heating & Air Conditioning offers many ways to pay. Traditional payments such as credit cards, checks and cash are welcome. However, we are excited to offer a new finance option through Synchrony bank. The program allows the customer to apply directly from their home and sends you a decision quickly! Once you are approved, Rice Heating will do the rest, no hassle to you. This option is convenient for unexpected equipment replacement and will hopefully give you some peace of mind. Our office staff would be happy to answer any questions you may have about this financing option.
On Call Services – As some heating and air conditioning companies get busy, they often leave customers hanging on until the next available appointment. This can cause discomfort and stress as you wait. At Rice Heating & Air Conditioning, we offer after-hours, and weekend appointments to ensure every household is comfortable. The best part, there are no additional charges!
Reliable and Honest Company – Ultimately, Rice heating & Air Conditioning is your one stop shop. Our 50 years combined experience allows us to install, repair and maintain any brand of equipment, safely and efficiently. Our staff work with high integrity, respect, and efficiency so they can satisfy each and every customer. No matter what the job is, we are here to help.